Q:  I applied for services with Joplin Regional Office (JRO); why isn't my case manager from JRO?

A: LCCM has a contract with JRO to provide case management services in Lawrence County.

Q: Does your office handle Medicaid eligibility, food stamps, and Social Security benefits?

A: No. Contact Lawrence County Social Services @ 1419 E. Church St. Aurora

Phone: 417-678-1228

Q: Does an individual have to have Medicaid to receive case management services?

A: No. Lawrence County has committed to serving individuals with developmental disabilities 

regardless of Medicaid Status.

Q: Where can I obtain a copy of Self-Directed staff forms?

A: https://www.acumenfiscalagent.com/missouri/ 

See "MO-SDS New Employer Information and Handbooks"

Q: How often does my Self-Directed staff need to complete abuse and neglect training?

A: Every 2 years. https://dmh.mo.gov/media/pdf/self-directed-supports-mo-abuse-and-neglect-self-registration 

Q: Can my case manager help me locate staff for the Self-Directed program?

A: No, It is the employer's responsibility to secure appropriate staffing for the individual.

Q: Where can I find the most up to date self-directed information?

A: On the DMH-DD website https://dmh.mo.gov/dd/progs/selfdirect.html

Q: Are there any samples to help me with self-directed documentation?

A: Yes. There is a guide to Documentation for Individuals Self-Directing Services, as well as a guide to Preventing Common Mistakes and Fraud.

https://dmh.mo.gov/dd/progs/docs/sdsguide.pdf

&

https://dmh.mo.gov/dd/progs/docs/guidetopreventingcommonmistakes.pdf

Q: How do I locate medical providers who accept Medicaid?

A: There is a Medicaid provider search on the Missouri Department of Social Services Website.

Select the county and type of service, it will provide a list of Mo HealthNet providers.

The provider search is located at https://apps.dss.mo.gov/fmsMedicaidProviderSearch/